Use Restrictions

Restricted purposes

When you use any of Fixed Point Labs’ Services, you acknowledge that you may not:

• Collect or extract information and/or user data from accounts which do not belong to you.
• Circumvent, disable, or otherwise interfere with security-related features of the Services.
• Trick, defraud, or mislead us or other users, including but not limited to making false reports or impersonating another user.
• Upload or transmit (or attempt to upload or to transmit) viruses or any other type of malware.
• Interfere with, disrupt, or create an undue burden on the Services or the networks or the Services connected.
• Access or attempt to access data or compute resources associated with any Fixed Point Labs user account other than your own.
• Create more than one account.
• Harass, annoy, intimidate, or threaten others, or anyone who works for us.
• Use the Services in a manner inconsistent with any applicable laws or regulations.
• Use the Services from a country, or for a person, that U.S. sanctions or export controls prohibit.

One Fixed Point Labs product, Rift, gives users the ability to provision compute resources and run programs on those resources. Due to increased potential for abuse of this product, Rift comes with some additional use restrictions. When using Rift, you additionally acknowledge that you may not:

• Mine cryptocurrency.
• Bypass or attempt to bypass our network controls.
• Bypass or attempt to bypass our usage metering systems.
• Perform any network scans from or via compute you provision.
• Send spam or other unsolicited bulk messages.
• Host or send phishing, or take part in any other fraud.
• Attack, or attempt to gain unauthorized access to, any computer system or network.

Accounts found to be in violation of any of the above are subject to cancellation without prior notice.

How to report abuse

Violations can be reported by emailing support@fixedlabs.dev and should include detailed information about the account, the content or behavior you are reporting, and how you found it, including URLs or screenshots. If you need a secure file transfer, let us know and we will send you a link. We will not disclose your identity to anyone associated with the reported account.

Adapted from the Basecamp open-source policies, licensed under CC BY 4.0. Our deepest gratitude to Basecamp for publishing their policies under an open license.